Privacy Policy

Rs Sea Food

Effective Date: 01-02-2025

At Rs Sea Food, we are committed to protecting the privacy and personal information of our customers in Dhaka Metropolitan City. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order (online or offline), or use our services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Billing Information

  • Order Details

b) Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data

  • Cookies and tracking information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm orders and provide customer support

  • Improve our website and services

  • Send order updates and service notifications

  • Inform you about promotions, offers, or new products (if you opt in)

  • Ensure food safety, quality control, and service improvement

3. Order & Payment Information

  • All payment details are processed securely.

  • We do not store sensitive payment card information unless required by law.

  • Offline orders are handled with strict confidentiality.

4. Delivery & Service Area

Currently, our delivery service operates within the Dhaka Metropolitan City, every day from 10:00 AM to 10:00 PM.

Customer address and contact information are used strictly for delivery and communication purposes.

5. Data Protection & Security

We maintain appropriate technical and organizational measures to protect your personal information, including:

  • Secure data storage

  • Limited access to authorized personnel

  • Hygiene-maintained operational and processing systems

  • Confidential handling by our trained expert team

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Delivery personnel for order fulfillment

  • Payment service providers

  • Legal authorities, if required by law

7. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve browsing experience

  • Analyze website traffic

  • Store customer preferences

You may disable cookies in your browser settings, though some features may not function properly.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request the deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

Rs Sea Food reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Rs Sea Food
Dhaka Metropolitan City
Phone:  +8801891904827
Email: support@rsseafood.com
Website: https://rsseafoodbd.com

Thank you for choosing Rs Sea Food.
We are devoted and committed to providing fresh, safe, and organic food with the highest standards of quality and service.